index

At Radiant Bloom Organic, we take great pride in crafting skincare with natural and certified organic ingredients, produced in small batches by our family-run team. Each product is made with intention—not mass-produced—so your skin gets the care it truly deserves.

✅ What We Accept

We only accept returns for products that are:

  • Damaged

  • Faulty

  • Incorrectly shipped

If your item arrives damaged or has a fault, please contact us within 7 days of receiving your order.

📩 Email us at: Contact us page
Please include your order number and photos of the item.

Our team will respond within 7 working days to resolve the issue, which may include a refund or replacement, depending on the situation and availability.


🚫 What We Cannot Accept

Due to hygiene and the nature of our handcrafted, preservative-free formulas, we cannot accept returns for:

  • Change of mind

  • Skin reaction (please check ingredient list before purchasing)

  • Items reported more than 7 days after delivery


💬 Important Note

All shipping charges (including for returns, if applicable) are calculated automatically at checkout and are non-refundable unless the item is faulty.


⚖️ Legal Disclaimer

This agreement is recognized as a commercial relationship between parties. Consumer protection laws may not apply. Please review product information carefully before purchasing.