At Radiant Bloom Organic, we take great pride in crafting skincare with natural and certified organic ingredients, produced in small batches by our family-run team. Each product is made with intention—not mass-produced—so your skin gets the care it truly deserves.
✅ What We Accept
We only accept returns for products that are:
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Damaged
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Faulty
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Incorrectly shipped
If your item arrives damaged or has a fault, please contact us within 7 days of receiving your order.
📩 Email us at: Contact us page
Please include your order number and photos of the item.
Our team will respond within 7 working days to resolve the issue, which may include a refund or replacement, depending on the situation and availability.
🚫 What We Cannot Accept
Due to hygiene and the nature of our handcrafted, preservative-free formulas, we cannot accept returns for:
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Change of mind
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Skin reaction (please check ingredient list before purchasing)
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Items reported more than 7 days after delivery
💬 Important Note
All shipping charges (including for returns, if applicable) are calculated automatically at checkout and are non-refundable unless the item is faulty.
⚖️ Legal Disclaimer
This agreement is recognized as a commercial relationship between parties. Consumer protection laws may not apply. Please review product information carefully before purchasing.